Case Study
National Judicial Institute
Website and App Refresh
UX · Design · Web Development
19%
reduction in bounce rates
+2,500
sessions per month
12%
added to average session length
Project Overview
The National Judicial Institute (NJI) provides development and training to provincial and federally appointed judges across Canada. They needed a redesign for usability across devices, plus a better experience for their Learning Management System web app.
Methodology
Discovery through stakeholder interviews, peer review, and analytics mining, then a focused development plan around the motivations of the real audience.
The Solution
Converted refined designs into a fully functional, responsive website and web application.
Reduced clutter, tightened control consistency, and made CTAs and common tasks easier to find and complete.
“ShoutEx delivered amazing design services and helped improve the user experience of our web application.”
The Results
Usage rose sharply. Visitors stayed longer on the homepage, and the web app saw more sessions and longer engagement.
Where we are now
Serving the Canadian justice system
NJI continues to deliver digital resources that support professional development for Canada’s 2,600 judges, strengthening judicial excellence nationwide.
Experience highlights
- Content Analysis
- Information Architecture
- User Experience Design
- Web Analytics
- Wireframing
- Web Design
- Responsive Design
- HTML/CSS Development
More work
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