Privacy Policy

Who we are

This privacy policy explains how ShoutEx (“we”, “us”, or “our”) processes personal data when you visit shoutex.com, submit our contact form, or otherwise communicate with us.

For privacy questions, email hi@shoutex.com.

What we collect

Depending on how you interact with us, we may process:

• Contact details you provide (name, email, company, and message content) when you use our contact form or email us.
• Usage data such as pages viewed, approximate location derived from IP address, device and browser information, and referral source, collected through analytics tools to understand how the site is used.
• Technical logs needed to operate, secure, and troubleshoot the website.

We do not intentionally collect special-category personal data via this site.

Why we use your data

• To respond to inquiries and provide information about our services.
• To operate, maintain, and improve the website.
• To measure site performance and understand demand for our content.
• To protect against abuse, spam, and security incidents.
• To comply with legal obligations where applicable.

Where required under applicable law (including the GDPR), we rely on one or more of: your consent, performance of a contract or steps prior to a contract, our legitimate interests in running and improving a business website, or a legal obligation.

Cookies and analytics

We use analytics (including PostHog) to understand how visitors use the site. These tools may set cookies or similar technologies and process technical identifiers. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

Sharing

We use service providers that process data on our behalf (for example email delivery, hosting, and analytics). They may only process personal data under our instructions and as needed to provide their services.

We do not sell your personal data. We may disclose information if required by law or to protect our rights, users, or the integrity of the site.

Retention

Contact messages are kept as long as needed to handle your request and for reasonable follow-up or record-keeping. Analytics and technical logs are retained according to the settings of those tools and our operational needs, then deleted or aggregated.

International transfers

Some providers may process data outside your country, including outside the European Economic Area. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms offered by those providers.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is based on consent.

To exercise these rights, contact hi@shoutex.com. You may also lodge a complaint with your local data protection authority.

Children

This website is intended for business audiences. We do not knowingly collect personal data from children.

Changes

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after changes means you acknowledge the updated policy.

Contact

ShoutEx — hi@shoutex.com · Contact form