Privacy Policy

Effective Date: March 20, 2024

ShoutEx, a Digital Marketing Agency based in Waterloo, Canada ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website (the “Site”) and our Chrome extension, ShoutEx InSEO (the “Extension”).

1. Information We Collect

From the Site:

  • Personal Information: When you visit our Site, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide to us through contact forms or inquiries.

  • Usage Data: We may collect non-personal information such as your IP address, browser type, device information, and pages visited.

From the Chrome Extension:

  • The Extension does not collect or transmit any personal information or content from the websites you visit.

  • The Extension may send anonymous usage events (e.g. feature clicks or installation status) to Google Analytics to help us understand how the Extension is used and improve its performance. No page content or user-identifying data is ever transmitted or stored.

  • The Extension may store your preferences locally in your browser (via Chrome storage) to maintain your settings across sessions.

2. How We Use Your Information

  • To respond to your inquiries and provide you with information about our services.

  • To improve our Site and Chrome Extension.

  • To monitor anonymous usage patterns and improve functionality.

  • To comply with legal obligations and enforce our Terms of Service.

3. Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, or destruction. However, no method of transmission or storage is completely secure.

4. Disclosure of Information

We do not sell or share your personal data collected through the Chrome Extension. Limited usage data may be shared with trusted analytics providers such as Google Analytics solely for performance tracking. We may also disclose information if required by law or to protect our rights and users.

5. Third-Party Links

Our Site and Extension may contain links to third-party services that are not operated by us. We are not responsible for the content or privacy practices of those services.

6. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted here and will take effect immediately.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 legal@shoutex.com

By using our Site or Chrome Extension, you agree to the terms of this Privacy Policy.

If you do not agree, please discontinue use.